Introduction

Welcome to the website and digital platform of Punarvas Medical Services Pvt. Ltd. These Terms and Conditions govern your use of our website and all associated services. By accessing, browsing, or using the services in any manner, you agree to be legally bound by these terms. If you do not agree to these terms, please discontinue use of the platform immediately.

Company Overview

Punarvas Medical Services Pvt. Ltd., registered under the Companies Act, 2013, is the parent entity managing the operations of Punarvas Elite, a palliative and assisted care facility located in Mysore, Karnataka. The company provides a variety of health and wellness services directly and through affiliated partners.

Services Offered

Our services include, but are not limited to, palliative care, hospice care, assisted living, nursing care, counseling, physiotherapy, and medical assessments. Additional services may be added periodically, and all services are subject to availability.

Eligibility and Use

The platform is intended for use by individuals who are at least 18 years old or those legally authorized to represent a patient or dependent. You agree not to use the platform for any unlawful purpose or in violation of these terms.

User Responsibilities

You agree to provide accurate and complete information when using our services. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Misrepresentation or fraud may result in termination of services.

Consent for Communication

By submitting your contact details, you consent to receive communications from us, including service updates, appointment reminders, billing notifications, and marketing content. You may opt out of non-essential communications at any time.

Payment and Billing

All payments for services rendered must be made in accordance with our billing policies. Charges will be transparently communicated, and invoices will be issued for services utilized. Failure to make timely payments may result in suspension or termination of services.

Cancellation and Refunds

Users may cancel appointments or service agreements subject to our internal policies. Refunds, if applicable, will be processed within a reasonable time frame after evaluating the circumstances. Service charges already incurred may not be refundable.

Data Privacy and Security

We are committed to protecting the personal data and health information of our users. All data handling practices comply with relevant privacy laws and internal policies. Our full Privacy Policy outlines how we collect, store, and use your information.

Third-Party Integrations

Our platform may integrate with third-party systems such as payment gateways, diagnostic labs, or digital health records. While we aim to partner with reputable vendors, we are not responsible for their independent operations or privacy practices.

Intellectual Property

All content, trademarks, logos, software, and other intellectual property on this website are owned by or licensed to Punarvas Medical Services Pvt. Ltd. and may not be used, copied, or distributed without express written permission.

Limitation of Liability

We make every effort to ensure the accuracy and quality of our services; however, Punarvas Medical Services Pvt. Ltd. shall not be held liable for any indirect, incidental, or consequential damage arising out of your use of the platform or services, including but not limited to loss of data or service interruption.

Service Interruptions

We do not guarantee uninterrupted access to the platform. Services may be suspended temporarily without notice for maintenance, upgrades, or technical issues. We are not liable for any disruption in the service that is beyond our control.

Indemnification

You agree to indemnify and hold harmless Punarvas Medical Services Pvt. Ltd., its officers, directors, employees, and affiliates from any claims, liabilities, damages, and expenses arising out of your use or misuse of the platform, violation of these terms, or infringement of third-party rights.

Governing Law and Jurisdiction

These terms shall be governed by the laws of India. All disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Mysore, Karnataka.

Modifications to Terms

We reserve the right to modify or update these terms at any time. Any changes will be posted on our website, and your continued use of the platform constitutes acceptance of those changes.

Contact Information

For any queries, clarifications, or legal notices regarding these Terms and Conditions, please contact us at info@punarvasmedical.com